Skip links
person using his computer

Carer Coaching: Volunteer Assistant | Home based & In person

As a Carer Coaching assistant with Carers Support West Sussex, you will assist and support with delivering our Coaching group sessions (online or in-person). Using Coaching as a tool, these sessions are designed to help carers reflect on their well-being and take positive steps toward change

The Difference You Will Make

Our Volunteer Led groups play a crucial role in connecting and supporting carers throughout West Sussex. These groups are primarily led by individuals who are either carers themselves or have a deep understanding of the challenges faced by unpaid carers. 

You will help ensure carers feel supported and heard by assisting group sessions.

“It’s a monthly dose of reassurance. We are all in different boats but travelling a very similar journey. The best parts are when there’s a spontaneous giggle together, what a release. It’s a reminder to try and find some humour, it’s so wonderful during such challenging times” – Carer Group Attendee.

Role Expectations

Skills and Personal Qualities Required: 

  • Passion for working with people and understanding carers’ challenges.
  • Knowledge of coaching principles (desirable) and strong interpersonal skills.
  • The general level of IT skills and competencies
  • Empathy, patience, and ability to maintain confidentiality.
  • Non-judgmental and able to manage personal and professional boundaries.
  • Team-spirited and reliable

Equipment needed?: 

The role is partly home based and you will need:

  • Access to a computer or laptop to attend meetings and training
  • Wifi access within your home
  • Volunteero App

Training and Support

Mandatory training includes:

  • Volunteer Induction
  • Online Basic Adult Safeguarding
  • Assistant specific training/ Shadowing period/Carer group facilitation
  • Online GDPR
  • Online Basic Health & Safety

Potential access to further training, depending on availability.

Locations,Timings and Commitment

Timings and Commitment:

  • Location: Online via Zoom or in person. (venues used across the county)
  • Commitment: 5 consecutive weeks (2.5 hourly) sessions per Group Coaching Programme with a minimum 12-month commitment. There will be a two-week period in between each block. Additional time for team meetings and mentoring. Potentially Tues, Weds, Thurs.

Other Information:

  • Out of pocket expenses are paid that includes travel and parking.
  • This role is available to anyone over the age of 18yrs.
  • Ongoing learning & development opportunities.
  • Access to Employee Assistance Programme to support wellbeing.

At Carer’s Support we want to look after you and your wellbeing. Ongoing support will be provided by your dedicated Mentor and you will have the opportunity to attend our Monthly wellbeing hub.

Our Culture & Values: We value diversity and inclusion, welcoming volunteers from all backgrounds. Our vision is to ensure family and friend carers are always seen, heard, and valued. We act with quality, inclusivity, integrity, and innovation to empower carers and their communities.  For more details, visit our Volunteer Programme.

To apply, please fill out the form below or contact the team by email: volunteering@carerssupport.org.uk 

Please note we require two references and completion of a DBS check after completing the application process.

Further information about our Volunteer Programme can be found on our website https://www.carerssupport.org.uk/get-involved/volunteering.

Volunteer Enquiry Form

Fill out the form below, there are only a few questions to answer. Someone from our team will be in touch with you soon.