Accessibility on Our Website
Text Size:
The text size for this website can be changed by clicking on the accessibility menu icon at the bottom left hand side of the website page you are viewing and clicking on the Bigger Text button to change the font size.
Brightness and contrast:
If you have sight problems, you may find it useful to adjust the brightness and contrast on your computer. This can be done by using the accessibility menu icon at the bottom left hand side of the website page you are viewing and clicking on the contrast button, or going to your computer’s settings. Guides on how you can do this can be found below:
For Windows users: https://support.microsoft.com/en-us/windows/change-screen-brightness-in-windows-3f67a2f2-5c65-ceca-778b-5858fc007041
For Mac users: https://support.apple.com/
Compatibility:
Our website is designed to be compatible with most browsers, including Internet Explorer, Google Chrome and Firefox.
Languages:
At the bottom of every page of our website you have the choice to change the language our website is translated into. There are more than 100 languages to choose from. Simply click on the Language selection at the bottom of the page and choose which language you’d like the page translated into.
If English is not your first language and you need help to speak or understand, we can book someone to help you in your own language. Just let us know.
Plain speech:
We make every effort to ensure our website is easy to read and uses ‘plain English’ wherever possible. We also try to avoid the use of any jargon.
Additional information:
The BBC has some very useful tips on making your computer accessible to give you a better experience when using the internet. You can find that information here: https://www.bbc.co.uk/accessibility/
There are also some more tips and tricks for improve accessibility here: https://www.abilitynet.org.uk/news-blogs/five-top-tips-make-your-website-more-accessible
If you require any further information, or you would like any of our documents sent to you in a different format (braille, large text etc). Please contact us by email info@carerssupport.org
Carers Support West Sussex website accessibility statement
This statement applies to content published on the site www.carerssupport.org.uk
This website is run by Carers Support West Sussex. It is designed to be used by as many people as possible. The text should be clear and simple to understand.
You should be able to:
• zoom in up to 300% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
How accessible this website is
Part of this website are not fully accessible. For example:
• some tables do not have row headings
• some documents may have poor colour contrast
• some images do not have image descriptions
• many documentsare in PDF format and are not accessible
Feedback and contact information
Tell us if you need information in a different format.
In your message, include:
• the web address (URL) of the content
• your email address and name
• the format you need - for example, plain text, braille, BSL, large print or audio CD
Reporting accessibilty problems with this website
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us. https://www.carerssupport.org.uk/contact/
Technical information about this website’s accessibility
Carers Support West Sussex is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
Some pages cannot be found through more than one type of navigation. This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways).
Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).
Many documents are in less accessible formats, for example PDF.
PDFs and non-HTML documents
Some documents are not accessible in a number of ways including missing text alternatives and missing document structure.
How we tested this website
We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the carers support West Sussex site is.
We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test.
Preparation of this accessibility statement
This statement was prepared on 13th February 2024.
Contact details
For more information or if you would like to make contact about any aspect to this website, please contact carers support on 0300 028 8888 or email info@carerssupport.org.uk