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Carer Energy and Income Officer – Community Team (1 Year Fixed Term Contract)

Location: Crawley – Home Based
Closing Date: 11-03-2025

Role Summary

Carers Support West Sussex provides services for and with unpaid carers who look after a relative or friend who could not manage without their support. Our teams provide tailored information, advice and support to help improve carers’ resilience and ensure they are supported to maintain their caring roles. 

We are currently offering an exciting new role, working as part of a team, this role is in place to support a specific timebound project to:

Provide carers with information, guidance, and support to maximise income and reduce expenditure for both them and the person they care for through a variety of means (1:1 telephone advice, face-to-face, timed appointments, email) to include: 

Work within Carer Hubs, where Carers are in the Community, to provide low-level energy and income maximisation information, in person support and referring into our Carer Benefits Service for Welfare Benefit Reviews and into our partner organisation, Arun & Chichester Citizens Advice (ACCA).
Keep up to date knowledge of and sharing information on general income maximisation and energy support available to improve carer financial outcomes.  
Build internal relationships, energy and income knowledge and share good practice and work collaboratively with the wider staff group. 

Interview Date 26 March 2025.