
The Carers Support 2023 -2024
Impact Report

How We Have Helped Carers This Year

Financial Support:
£1,660,998.35 additional annual welfare benefits that can be gained following an appointment with one of our benefits advisors. The advisors were able to help carers claim what they were entitled to in their individual caring situation.

There are over 29,000 carers registered with our charity.
This year saw an average of 433 carers registering a month, through referral from our professional network, or self-referral by the carer.

We directly supported 11,345 carers.
‘Directly supported’ is defined as direct contact by staff or volunteers by phone, email, remotely or face to face.
Mini Impact Report April - September 2024
During the changes in the past months, we are delighted that we have continued to deliver excellent services to carers as shown in the mini-6-month impact report.
Since April 2024, we have:
- Identified 2194 new carers
- Directly supported 5522 individual carers
- Completed 665 Statutory Carer Assessments, within 1 week of referral
- Secured £685,283 in additional annual income for carers through the welfare benefits service
- Allocated £279,846 in grants to carers
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