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Create a plan

“Create a project plan of who to contact so you can keep track of who you have contacted and who still needs contacting. The plan keeps you organised.”

Personal Care

“Turn knickers inside out to put pad in. Makes it easier to apply the pad. Prepare knickers with pads so they are ready.”

Awkward Calls

“Be prepared for how awkward some of the call handlers can be when trying to book patient transport for a trip to hospital appointments.”

Involve your cared for

“As far as possible you should involve the person you care for in any decision. The lack of control worries the cared for person.”

Register

“Register as a carer with your GP practice.”

There Is A Difference

“There is a huge difference between being a carer for a loved one with mental illness as opposed to a loved one with a physical disability.”

Choose Your Words Carefully

“When changing incontinence pads, please don’t refer to it as “changing your nappy”. I’ve heard this said many times. It’s deeply humiliating. What’s wrong with the word “pad”?”